If you’ve ever inherited a 10-year-old ERP or CRM instance, you know the feeling. It looks fine on the surface until you open it.
We’ve seen fields piled on fields, scripts referencing other scripts, and customizations no one remembers authoring. Someone always says, “Don’t touch that part. We think it does something important.”
That’s usually when a Splotch Health Check earns its keep.
The black box moment
Most partners run a Health Check when they’re dropped into the middle of someone else’s system, after an SI walks away, when two organizations merge, or when a legacy instance has been patched one too many times.
One consultant put it simply:
“There’s so much customization and tech debt in there, we don’t actually know what all impacts each other.”
The Health Check changes that. It gives you a diagnostic view of the entire instance (duplicates, deltas, dependencies), the invisible web that used to take days to untangle manually. Instead of combing through scripts line by line, you get a visual map that shows what’s actually happening, down to the code references and affected components.
Turning diagnostics into daylight
Traditional technical reviews take 40-60 hours spread over weeks. That’s mentally draining, and expensive.
One advisor told us that when he watched Splotch’s Health Check run through a system in minutes, “his mouth dropped open.” Another partner said:
“Weeks of work by highly paid consultants, Splotch did it in under an hour.”
That speed changes everything. Health Check instantly highlights what’s redundant, what’s safe to deprecate, and what’s silently breaking something else. You can walk a client through the spider web of logic in a format they actually understand.
As one technical consultant put it:
“It makes the system legible for basically non-technical users.”
When a CFO or department head finally sees their system mapped, and why certain processes behave the way they do, there’s usually a pause. Then: "Ho. Ly. Cow."
What changes once you run a Health Check?
The value isn’t just faster diagnostics. It’s what happens next.
Alignment happens earlier. Everyone, from the admin to the exec, can see the same picture. That clarity cuts requirements calls, reduces misunderstandings, and gets sign-off faster.
Risk goes down. By visualizing dependencies before deployment, you avoid the “change one field, break another module” scenario that plagues complex environments like Salesforce or NetSuite.
Documentation becomes evergreen. Each Health Check produces living documentation that updates automatically. When internal devs make changes, clients can literally hit refresh and see the new branches appear.
One partner shared their benchmark: they aimed to cut implementation effort from 1,900 hours to 400, and the Health Check’s diagnostic speed was a key part of that shift. Another estimated it shaves 20% off development time.
Transformative.
The moment clients thank you
When you first mention a Health Check, clients might think it’s just another audit. But the moment they see their entire instance mapped visually, with conflicts, redundancies, and relationships laid out in a way they can finally understand- something clicks.
They realize they’re no longer guessing. The “black box” is open. They can see what’s slowing things down, what’s redundant, and what’s safe to change. They can trust that your recommendations come from evidence, not intuition.
One partner described it perfectly:
“The client sees the progress we make and can confirm it by saying, ‘I can see the documentation. Apparently, you’re right.’”
That’s the thank-you moment. Not because you told them what’s wrong, but because you showed them, clearly, why it matters.
Why we built it this way
We built the Splotch Health Check to solve a universal pain for technical consultants: how to make sense of complexity fast enough to act on it.
It’s designed to pull visibility forward to turn the first few weeks of every engagement from guesswork into clarity.
When you can do that, you’re saving time AND you’re earning trust. And that’s what clients remember long after the Health Check is done.
Want to see what your client’s system really looks like? Book a Health Check walkthrough and show them clarity they didn’t think was possible.